"A good COACH can change a game, a great coach can change a LIFE."-unknown


Brittany Douglass is a Certified Business Coach with ActionCOACH, the world’s number one business coaching firm. She is based in Central Ohio and helps business owners and their teams reach the next level of success. Brittany has spent most of her career specializing in team engagement, business development, and customer experience for both large, corporate-structured businesses and small, independent organizations.

Brittany’s success in growing teams and developing leaders allows for a unique perspective on what is necessary for business owners to create their “Dream Teams.” She understands that an engaged team will drive profits and therefore provides a strong focus on this in her coaching. Ranking consistently in the 80th percentile of leaders in a Fortune 500 company’s last three annual Associate Engagement Surveys, Brittany has proven that she can turn around teams to make workplaces more productive and more enjoyable. She takes pride in knowing that by developing better teams, she is helping to develop better communities as well. 

Knowledge of profit-growing strategies and the ability to hold people accountable to their goals is what makes Brittany a great resource for those looking to work ON their business instead of IN their business. Business owners who get stuck in the day-to-day operations of their company tend to lose sight of why they started the company in the first place. Brittany achieves results by helping her clients develop the systems and the team that will improve the overall profitability of their companies, allowing those business owners to get back to the part of the business they enjoy most.

As a coach, Brittany provides support, accountability, and knowledge to business owners. Just like a sports coach, she pushes her clients to perform at their optimal levels and to stay at the top of their games. Her ultimate goal is to help her clients transform their businesses (and their lives) from surviving to thriving.

Brittany specializes in:

  • Increasing leads, customers, and raving fans
  • Growing revenue and profit
  • Building and retaining effective, engaged teams
  • Developing systems to maximize efficiency and productivity
  • Monthly, quarterly, and annual business planning
  • Creating marketing plans that drive business
  • Helping business owners enjoy business and life again
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Brittany is originally from the Cleveland, Ohio area and graduated with a Bachelor of Arts in Communication Studies from The University of North Carolina, Greensboro.

Some of her most recent accomplishments include:

  • Speaker and Trainer: Lancaster-Fairfield County Chamber of Commerce, Small Business University
  • Speaker and Trainer: Lancaster Realtor Academy

Coach to national award winning clients:

  • 2020, Best Branding

Other accomplishments:

  • Graduate, Fairfield Leadership Program
  • Member, Columbus Young Professionals
  • Member, Lancaster Young Professionals