ABOUT OUR TEAM

If I allow people to be just okay, or to be mediocre – then what I am saying is I want a company that is just okay. Anyone who knows me will tell you that is not what I am about.” -Bradley J Sugars, Founder, ActionCOACH

After 20+ years in the corporate world working with Fortune 100 companies to increase their sales and profits, Heather Yakes chose to “come back home” and fulfill her passion for helping small-to medium-size businesses in her Central Ohio community do the same. Heather started ActionCOACH Central Ohio—a franchise of ActionCOACH Business Coaching, the #1 business coaching firm in the world—in her home with $0 in revenue and 0 clients, and she was running all aspects of the business by herself. She now has both a Marketing Coordinator and an Employee Business Coach, and together they coach 25+ local business owners on a weekly basis.

ActionCOACH Central Ohio has experienced steady growth for the past six years and the team continues to fulfill Heather’s original mission. Through community involvement, business education and training, and transformative programs for business owners and leaders, we are proud to make significant contributions to the Fairfield County and Central Ohio communities.

Company Awards and Accomplishments:

ActionCOACH Central Ohio’s founder, Heather Yakes, is a globally recognized industry leader in the business coaching field. She is ranked top 10 in the United States and top 25 Worldwide and has been the recipient of numerous awards in recent years, including:

  • Best Business Influencer Award at BizX 2020 (Nominees from across the Americas)
  • 2019 North Eastern Territory Partner of the Year Award (National award)
  • 2019 ActionMan Award for Giving Back to the Coaching Community (National award)
  • 2018 Franchisee of the Year Award from the International Franchise Association
  • 2018 ActionMan for the Best Client Impact (National award)
  • 2016 Business Excellence Awards Coach of the Year (National award)

ActionCOACH Central Ohio Local Impact

In the past six years we have dedicated just shy of 1,000 hours of free business training and education to over 1,500 business owners and leaders throughout Central Ohio through our complimentary seminars and our partnerships with local Chambers. These seminars and training programs are our way to give back to the community and reflect our firm’s values.

Our team also gives back to the community through our involvement with local boards, committees, programs, and events including:

  • Vice Chair of the Lancaster-Fairfield County Chamber of Commerce
  • Committee Member of the Fairfield County Loan Review Board
  • Steering Committee Member of the Young Professionals of Lancaster
  • Fundraising Committee Member of the Fairfield County Chapter of the Byron Saunders Foundation
  • Participants in the Fairfield Leadership Program
  • Participants in United Way of Fairfield County's Community Care Day
  • Participants in the Lancaster-Fairfield County Chamber of Commerce Annual Golf Outing
  • Participants in the Lancaster Festival ArtWalk

ActionCOACH Central Ohio Statewide Impact

Heather joined forces with the Lancaster-Fairfield County Chamber of Commerce, the Ohio Chamber of Commerce, and other small business owners to testify before the Senate Finance Committee in opposition of HB166 (Small Business Income Tax Deduction) – a bill that would negatively impact small businesses across the state. Heather’s testimony was used in meetings and sessions with law makers as part of the Ohio Chambers’ arguments, and the two-year Ohio operating budget finally passed in July after the first deadline extension in a decade. In the end, the Business Income Deduction was completely restored to the full $250,000 of business income, with the 3% rate cap on additional business income.

Client Success

Far beyond the team’s achievements, our proudest accomplishment is the success of our clients. On average, our clients experience 50% growth in revenue and 135% growth in profit year after year. At our regional award ceremony and client appreciation event, our top-performing clients were recognized as the ActionCOACH Regional Business Excellence Award Winners for achieving:

275% increase in revenue 60% increase in gross profit 285% increase in net profit  

One client in particular, a third-generation owner of a lumber company, was able to pay off over $500,000 in supplier debt in just one year. Since working with our team, the company has achieved its most profitable year in its 60-year history. 

Stories From Our Clients

Client Awards

Our clients have also been recognized at national award ceremonies (Business Excellence Awards and BizX) in the following categories:

  • Winner of the 2021 Best Service Based Business Under 10 Employees
  • Winner of the 2021 VP/Director/Department Head of the Year
  • Finalist of the 2021 Best Employee of the Year
  • Finalist of the 2021 Best Digital Media Company
  • Finalist of the 2021 Best Service Based Business Over 10 Employees
  • Finalist of the 2021 Best Overall Company
  • Finalist of the 2021 Best Company Culture
  • Finalist of the 2021 Best Business Speaker of Presenter
  • Winner of the 2020 Best Overall Company
  • Winner of the 2020 Best Health & Safety
  • Winner of the 2020 Best Department Head of the Year
  • Winner of the 2020 Best New CEO
  • Winner of the 2020 Best Branding/Marketing Agency
  • Finalist of the 2020 Best Comeback or Turnaround Business
  • Finalist of the 2020 Best service Based Over 10 Employees
  • Finalist of the 2020 Fastest Growing Business
  • Finalist of the 2020 Young Entrepreneur of the Year
  • Finalist of the 2020 Female Entrepreneur of the Year
  • Winner of the 2019 Best E-Commerce Company of the Year
  • Finalist for the 2019 Best Service Company of the Year
  • Finalist of the 2018 Fastest Growing Company
  • Winner of the 2016 Female Entrepreneur of the Year

These are just a few examples of the impact we are making for our clients, their families, their employees, and the Central Ohio community. We are truly changing lives, and their results are the reason we are excited to come to work every day.